Terms and Conditions for Performance Optimisation Sessions
By booking a session, you acknowledge and agree to the following:
1. Nature of the Service EFT (Emotional Freedom Techniques) is a professional self-help and performance tool. It is designed for personal development and mindset optimisation. It is not a substitute for clinical medical or psychiatric intervention. I provide performance coaching and do not diagnose or treat clinical conditions.
2. Confidentiality All sessions are private. The only exceptions are where there is a clear risk of harm to yourself or others, or if required by legal mandate.
3. Session Booking & Payment Full payment is required at the time of booking to secure your audit. Prices are subject to change.
4. Cancellations & Rescheduling Cancellations require 24 hours' notice. Cancellations inside this window are non-refundable as that time was specifically allocated to your performance audit.
5. Responsibility You take full responsibility for your professional and personal results. My role is to provide the framework; your role is the implementation.
6. Results Disclaimer Results vary based on individual commitment and professional context. No specific career or financial outcome is guaranteed.
7. Consent By booking, you confirm you are 18+ and have read these terms.
8. Privacy & Data (UK-GDPR)
Controller: James Lancastle (Consultant).
Data Use: Collected purely to facilitate your Performance Audit and follow-up professional insights.
Storage: Data is secured via trusted 2026-standard processors (Meta, Calendly). We do not sell data.
Your Rights: You can request data deletion at any time via james.eft.help@gmail.com.